Reservation information

You have made a reservation at Van der Valk Hotel Waterloo. Here you will find information applicable to your reservation. Do you have any questions? If so, please feel free to contact us at: +32 (0)23521815 or via info@hotelwaterloo.be.

Check-in

We request that you and/or your guest(s) present valid identification at check-in. At check-in, all hotel guests must be 18 years of age or older. Children under 18 years of age must stay overnight under parental supervision.

Guarantee

We hold the reservation guaranteed until 18:00 on the day of arrival. Should you arrive later than 18:00, please contact the hotel reception.

Food & Drinks

In our restaurant, you can enjoy an extensive breakfast buffet daily. The breakfast buffet is served daily from 06:30 to 10:30. 

In Restaurant La Sucrerie you can enjoy a delicious lunch or dinner and in our atmospheric Bar Le Club you can end the evening with cocktails and our delicious bar menu. More information on opening hours, menus and how to make a reservation can be found here.

Parking

As a hotel guest, you can park for free at the hotel. Charging stations are available.